FAQs
- We have a 15 day return/ replacement policy for any jewellery purchased through our website.
- Kindly message us on our official whatsapp support number 6300324490.
- Provide us with your name and order number and our team will take it from there.
- Un-dispatched order can be cancelled from the section ‘My Orders’ on the website.
- In case you are having trouble cancelling such orders, feel free to contact our support number 6300324490.
- Sterling silver is a high-quality silver alloy consisting of 92.5% pure silver and 7.5% other metals, usually copper. This composition enhances the durability and strength of the silver while maintaining its elegant appearance.
- To keep your silver jewelry looking its best, store it in a dry and airtight container to prevent tarnishing. Avoid exposing it to harsh chemicals, perfumes, or excessive moisture. Regularly cleaning with a soft cloth can help maintain its shine.
- Silver and Rose Gold jewellery tend to fade over long periods of time.
- Avoid contact with soap, perfume, water and excess sweat. Place in a sealed pouch after use. Rose gold jewellery is not ideal for daily use.
- Our jewellery are Authentic 925 Sterling Silver.
- The stones used are High AAA Quality Cubic Zirconia stones, Fresh Water Pearls, Turkish Evil Eye and many more semi-precious stones.
- You can buy our exclusive jewellery from our official website www.krishaaz.com.
- You can also contact us on whatsapp for customised ooptions
- Yes, kindly fill in the address of the receiver but your own email ID while placing the order.